How to view/edit basic information about my Brand?

Context

To manage basic information and settings for Brands you should follow this path: Brand > Configurations > Brand settings.

Roles and accesses - editing and viewing

Admin and Brand Manager can make configuration chances to the Brand settings. Area Managers have view access and Store Managers have no access.

Brand Settings

Basic information

• Brand Name: name of Brand. Displayed in emails as Sender Name
• SMS Sender ID: sender Name for SMS. The SMS Sender ID needs to be registered with the MENU Support before it can be used
• Coupons (Enable/Disable): specifies whether Coupons are presented across channels
• Image: displayed as Brand logo in emails and on web pages such as the Forgot Password flow

Settings

OPT IN

Specifies how Users opt-in to promotional push notifications and emails, as well as accept your Terms of Service & Privacy Policy.

• Regular: Users are subscribed to promotional push notifications and emails without active opt-in. They are made aware that they are consenting to the Privacy Policy and Terms of Service by using the application
• GDPR: Users are asked to actively opt-in to promotional push notifications and emails, as well as to accept your Terms of Service and Privacy Policy when first opening the Mobile App and when registering (Web App)

GDPR Opt-in screen on Mobile	GDPR Opt-in modal on Web

Please note : When changing your opt-in from Regular to GDPR, all your existing Users will be prompted to actively opt-in to promotional push notifications and emails next time they use your application.

The links to your Terms of Service and Privacy Policy are embedded in your applications, so check with your Success Manager or open a ticket through one of our contact forms if you have any doubts.

CUSTOMIZATION SET ID (ADMIN ONLY)

Imprint

Imprint is included in the footer of all sent emails and, depending on the regulations and jurisdiction, should include company information (name, address, registration number, directors), as well as any legal disclaimer notices.

Authentication

Customer Authentication Method

Defines the authentication process for your users on Mobile and Web.

• Email & Password (deprecated): Customer enters email and password to authenticate
• Passwordless (recommended): Customer receives a magic link (authentication link) and/or a 6-digit one-time code via email to authenticate

Passwordless is the recommended authentication method, since it protects your Users from credential stuffing and offers them a better user experience by eliminating the need to memorize yet another password.

Passwordless Screen on Mobile	Passwordless Modal on Web

If you want to change your authentication method from Email and Password to Passwordless, please reach out to your Success Manager or open a ticket through one of our contact forms.

Assigned Chains and Venues (functionality in CMS)

The Assigned Chains and Venues page gives you an overview of all the Chains & Venues (Store Groups and Stores) that are managed by your Brand.