User Role | Chain | Chain Venue |
Brand Manager | ❌ | ✅ |
Chain Manager | ❌ | ✅ |
Company Manager | ❌ | ✅ |
Local Manager | ❌ | ✅ |
Order Types define the ordering experiences available to the customer for your Venue.
Order Types include:
- Dine-in (Quick Service - QS): Order for ASAP or in advance for Dine-in; Items are collected at the counter
- Bill Settling: Allows orders taken by waiter to be settled via the Mobile app
- Pick & Pay: Order Items, pick them up and pay
- Dine-in (Full Service - FS): Order from the table in the Venue and the order is delivered to the table
- Takeout: Order for ASAP or in advance for Takeout
- Delivery: Order for ASAP or in advance to be delivered to a customer-specified address
Order Types are enabled/disabled per Venue.
- Select Venue List in the top navigation bar
- Select your Venue
NOTE: If you manage one Venue, the CMS automatically opens it for you, so you do not have to select it from the list.
- Click Order Types in the sidebar to open the Order Types page
You can enable/disable Order Types for your Venue from here. Depending on the Order Types enabled, additional Settings can be configured in the Settings section.
For more information on the Minimum Preparation Time / Pickup Time, please check out How to change the Minimum Preparation Time? article.
NOTE: Every Order Type needs to have a corresponding area created in the CMS.
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