User Role | Chain | Chain Venue |
Brand Manager | ✅ | ❌ |
Chain Manager | ✅ | ❌ |
Company Manager | ❌ | ❌ |
Local Manager | ❌ | ❌ |
For POS integrations, the Combos that are created in MENU are linked to the Combos pulled from your POS system, so MENU knows which Combo needs to be ordered in the POS when a customer places an order through a MENU-powered channel.
Combos that are not mapped to the POS will not be shown on channels and thus not available for customers to order.
In order to be able to map Items to the POS a POS integration needs to be set up and configured for your Chain or Single Venue. If that is not the case, you will not have the POS Integration tab available in your top navigation bar. To set up a POS integration, please reach out to your Account Manager or support@menu.app.
Combos are mapped to the POS from the POS Combo mapping page.
To open POS Combo mapping page:
- Click on POS Integration in the top navigation bar
- Click on POS Combo mapping from the sidebar
- POS Combo mapping page appears
The POS Combo mapping page shows the list of Combos configured in MENU on the left and the POS Combos on the right (if the Combo is already connected). If a Combo is not yet connected to the POS, a Connect button is displayed:
To map a Combo to the POS:
- Click Connect next to an unmapped Combo Meal
- Click on a drop down
- A searchable drop down appears listing all the Combos available from your POS system
- Select the Combo that you want to map to
- A drop down is shown next to every Combo Group configured in MENU
- Open each drop down and select the corresponding Combo Group in the POS
- Click SUBMIT
- You've successfully mapped Combo to the POS
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