Context
Given the GDPR legal rules that apply to us as a business, we not only need, but want to be as transparent as possible.
This article groups all the Sub-processors for MENU. Sub-processors are, essentially, all the entities (companies) that may have access to all the same or part of the same data of yours as we at MENU have.
Please note: this article will be updated regularly whenever a new Sub-processor is welcomed to the MENU Ecosystem.
List of MENU's sub-processors and integrations
This list of 3rd parties is quite long because it has to adhere to a specific formatting. To make the selection easy, here's a linked list of all of them - click on your selection to be taken to the part of the article where we detail them:
Amazon Web Services Ireland Ltd.
Mode Analytics, Inc.
Amplitude
Elasticsearch B.V.
Google Analytics
Google Firebase
Google Maps Geo-Location Services
Google Maps Places
Inspectlet
Loggly
Sentry
Spreedly
Telesign
Twilio
Punchh
3C PlanetPayment
Adyen
Alsea Core
Amadeus II
ApplePay
Boncard
Braintree
Branch
Braze
CCV
Checkout
Computop
Cybersource
DeliveryHero
Deliveroo
FAC (First Atlantic Commerce)
Facebook Pixel
FiServe FirstData
Forter
FreedomPay
Google Food
Hebtrek
Hypersoft
IKentoo
LS Central (belonging to LS Retail)
Mediaworks rPOS
Melzer
Mensajeros Urbanos
Mercado Pago
Micros RES 3700 (Oracle)
mParticle
NCR Aloha
NovaTouch
PayMaya
PayPal
PayU
PedidosYa
Radar
Rappi
SICOM
SimplyDelivery (now SIDES)
SIX/MPD
SIX/Saferpay
SoyDelivery
Simphony 2 (Oracle)
Takeaway
TC POS (Zuchetti)
Toast
Transbank
Uber Direct (Uber)
Uber Eats (Uber)
Verifone
Vromo
Wolt
Xenia
Yalo
Glovo
Dotdigital
Sub-processors
Amazon Web Services Ireland Ltd.
Address: 2 Grand Parade, Ranelagh, Dublin, D06 CX34, Ireland
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Hosting services (on the basis of the then-current standard contractual terms and conditions and the standard data processing agreement of this (sub-)processor, cf. https://aws.amazon.com/service-terms/)
Mode Analytics, Inc.
Address: 208 Utah Street, Suite 400, San Francisco CA 94103, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Data analysis services
Amplitude
Address: 201 3rd Street, Suite 200, San Francisco, CA 94103, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Product Analytics
Elasticsearch B.V.
Address: Keizersgracht 281 Amsterdam, 1016 ED Netherlands
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Data Analysis and Search
Google Analytics
Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Analytics
Google Firebase
Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Analytics
Google Maps Geolocation Services
Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Distance metrics API to calculate delivery travel time for any delivery order
Google Maps Places
Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Auto complete API used to auto complete delivery address for any delivery order
Inspectlet
Address: Stevens Creek Blvd, Cupertino, CA 95014, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Session recording / A/B Testing
Loggly
Address: 7171 Southwest Parkway, Bldg 400, Austin, Texas 78735
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Cloud based log management and analytics
Partech, Inc.
Address: 8383 Seneca Turnpike, Suite 3, New Hartford, New York 13413
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Analytics
Punchh
Address: 1875 S Grant St #810, San Mateo, CA 94402, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Data Hosting, Analysis and Search
Sentry
Address: 45 Fremont St, San Francisco, CA 94105, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Except logging, monitoring, and notification
Spreedly
Address: 300 Morris Street, Suite 400, Durham, NC 27701
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Payments orchestration
Telesign
Address: 13274 Fiji Way #600, Marina del Rey, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
SMS-messages for notifications
Twilio
Address: 375 Beale St Suite 300, San Francisco, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Communication APIs
Integrations:
3C PlanetPayment
Address: 5-7 Rue Léon Laval, L-3372 Leudelange, Luxembourg, Luxembourg
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce payment processing
Adyen
Address: Simon Carmiggeltstraat 6-50, Amsterdam, 1011 DJ, The Netherlands
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce and F2F payment processing
Alsea Core
Address: Av. Revolución #1267, 21st Floor Corporate Tower Col. Los Alpes, Del. Alvaro Obregón Zip Code 01040, Mexico City, Mexico
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
Amadeus II
Address: Salvador de Madariaga 1, 28027 Madrid, Spain
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
ApplePay
Address: One Apple Park Way, Cupertino, CA 95014, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Payment method
Boncard
Address: Dättwilerstrasse 30 Dättwil, Baden, Aargau, 5405 Switzerland
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Payment method (Swiss Lunch Check)
Braintree
Address: 222 W Merchandise Mart Plaza #800, Chicago IL, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce payment processing
Branch
Address: 195 Page Mill Road, Suite 101, Palo Alto, CA 94306, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Analytics
Braze
Address: 330 W 34th St 18th floor, New York, NY 10001, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Customer engagement platform (CRM)
CCV
Address: Westervoortsedijk 55, 6827 AT Arnhem, the Netherlands
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Payment method (iDEAL)
Checkout
Address: Wenlock Works Shepherdess Walk LONDON, N1 7BQ United Kingdom
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce payment processing
Computop
Address: Bamberg Headquarter, Schwarzenbergstraße 4, 96050 Bamberg, Deutschland
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce payment processing
Cybersource
Address: 1295 Charleston Road, Mountain View, California, 94043, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce payment processing
DeliveryHero
Address:
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
External order aggregator
Deliveroo
Address: Oranienburger Straße 70, 10117 Berlin, Germany
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
External order aggregator
FAC (First Atlantic Commerce)
Address:
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce payment processing
Facebook Pixel
Address: 48 Par-la-Ville Road, Suite 498, Hamilton, HM 11, Bermuda
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Analytics
FiServe FirstData
Address: 255 Fiserv Drive, Brookfield, WI 53045, PO Box 979, Brookfield, WI 53008-0979
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce payment processing
Forter
Address: 575 5th Ave, 36th floor, New York, NY 10017, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Fraud prevention
FreedomPay
Address: 2929 Walnut St, floor 14, Philadelphia, PA 19104, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
F2F payment processing
Google Food
Address: 1600 Amphitheatre Parkway, Mountain View, CA 94043, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
External order aggregator
Hebtrek
Address: Edisonweg 7 17, 3208 KB Spijkenisse, The Netherlands
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
External order aggregator
Hypersoft
Address: Koolmijnlaan 41, 3530 Houthalen-Helchteren, Limburg, Belgium
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
IKentoo
Address: Rue du Lac 12, 1207 Geneva, Switzerland
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
LS Central (belonging to LS Retail)
Address: Hagasmari 3, 201 Kopavogur, Iceland
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
Mediaworks rPOS
Address: Alameda Min. Rocha Azevedo, 1077 - Jardim Paulista, São Paulo - SP, 01410-003
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
Melzer
Address: Schlagturn 26, A-6135 Stans, Germany
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
Mensajeros Urbanos
Address: Calle 17, #69B - 80, Bogotá, Colombia
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
DSP
Mercado Pago
Address: Av Marte, 489, Andar 1 Parte A, Santana De Parnaiba, São Paulo, Brazil
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Payment method
Micros RES 3700 (Oracle)
Address: 2300 Oracle Way, Austin, TX 78741, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
mParticle
Address: 257 Park Ave South, 9th Floor, New York, NY 10010, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Customer data platform
NCR Aloha
Address: 864 Spring St NW, Atlanta, GA 30308, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
NovaTouch
Address: Luchthavenweg 81, 5657 EA Eindhoven, Netherlands
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
PayMaya
Address: 6th Floor Launchpad Building Reliance corner Sheridan Streets Mandaluyong, Manila, 1550 Philippines
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce payment processing
PayPal
Address: 2211 N 1st St San Jose, CA 95131, California, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Payment method
PayU
Address: 2nd Floor, P&G Plaza, Cardinal Gracious Road, Chakala, Andheri (East) Mumbai, Maharashtra 400099, India
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce payment gateway
PedidosYa
Address: Cerrito 1186 Piso 4 Ciudad de Buenos Aires, C1010AAX, Argentina
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
External order aggregator
Radar
Address: 20 Jay St, Brooklyn, NY 11201, New York, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Geo-location and tracking
Rappi
Address: 9013 Carrera 19a, Bogotá, Colombia
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
External order aggregator and DSP
SICOM
Address: SICOM Building 1, Sir Célicourt Antelme St, Port Louis, Mauritius
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
SimplyDelivery (now SIDES)
Address: Wilhelm-Kabus-Straße 70/haus 34, 10829 Berlin, Germany
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
DSP
SIX/MPD
Address: Pfingstweidstrasse 110, 8005 Zürich, Switzerland
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
F2F payment processing
SIX/Saferpay
Address: Pfingstweidstrasse 110, 8005 Zürich, Switzerland
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce payment processing
SoyDelivery
Address: Avenida Italia 6201, 12900 Montevideo, Montevideo, Uruguay
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
DSP
Simphony 2 (Oracle)
Address: 2300 Oracle Way, Austin, TX 78741, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
Takeaway
Address: Oosterdoksstraat 80, 1011 DK, Amsterdam, The netherlands
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
External order aggregator
TC POS (Zuchetti)
Address: Centro San Martino, Via Moree 16, CH-6850, Mendrisio, Switzerland
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
Toast
Address: 401 Park Dr #801, Boston, MA 02215, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce payment processing & POS
Transbank
Address: Huérfanos 770 piso 10, Santiago, Santiago Metropolitan, Chile
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
E-Commerce payment processing
Uber Direct (Uber)
Address: 1515 3rd St, San Francisco, CA 94158, California, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
DSP
Uber Eats (Uber)
Address: 1515 3rd St, San Francisco, CA 94158, California, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
External order aggregator
Verifone
Address: 88 West Plumeria Drive, San Jose, CA 95134, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
F2F payment processor
Vromo
Address: 4th floor, Phibsborough Tower, Phibsborough Rd, Phibsborough, Dublin 7, Dublin, Ireland
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
DSP
Wolt
Address: Arkadiankatu 6, 00100 Helsinki, Suomi, Finland
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
External order aggregator
Xenia
Address: 4420 Drew Ave S, Minneapolis, Minnesota, 55410, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
POS
Yalo
Address: 501 Octavia St, San Francisco, CA 94102, California, USA
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
External order aggregator
Glovo
Address: C. de Pujades, 94, 08005 Barcelona, Spain
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
External order aggregator
Dotdigital
Address: No. 1 London Bridge, London, SE1 9BG, United Kingdom
Description of the processing (including a clear delimitation of responsibilities in case several sub-processors are authorised):
Customer engagement platform (CRM)
| Provider/Solution | Purpose | Usage |
| 2checkout | E-Commerce payment processing | mobile, web |
| 3C PlanetPayment | E-Commerce payment processing | mobile, web |
| Adyen | E-Commerce and F2F payment processing | mobile, web, kiosk |
| Airship | office solution, online spreadsheet and database | internal / public |
| Alsea Core | POS | pos |
| ApplePay | Payment method | ios |
| Amadeus II | POS | pos |
| Amazon Web Services | Application hosting and transaction processing | Runtime environment for all software components |
| Amplitude | Analytics | mobile |
| Atlassian Confluence | Wiki | internal |
| Atlassian JIRA | Project and Task Management | internal |
| Atlassian StatusPage | Monitoring and Communication of System Availability | internet |
| Atlassian Trello | Project and Task Management | internal |
| Boncard | Payment method (Swiss Lunch Check) | mobile, web |
| Braintree | E-Commerce payment processing | mobile, web |
| Branch | Analytics | mobile |
| Braze | Customer engagement platform (CRM) | mobile, web |
| CCV | Payment method (iDEAL) | mobile, web |
| Cybersource | E-Commerce payment processing | mobile, web |
| Docusign | Document signing | internal |
| FAC (First Atlantic Commerce) | E-Commerce payment processing | mobile, web |
| Facebook Pixel | Analytics | mobile, web |
| FiServe FirstData | E-Commerce payment processing | mobile, web |
| Forter | Fraud prevention | mobile, web |
| Freedcamp | Project management | internal |
| FreedomPay | F2F payment processing | kiosk |
| github | Source code management | internal / dev |
| Google Drive | File storage and sharing | internal |
| Google Firebase | Analytics, in-app notifications, deep linking etc. | mobile, web |
| Google Gmail | internal | |
| Google Maps Geo-Location Services | Distance metrics API to calculate delivery travel time for any delivery order | web and mobile with delivery |
| Google Maps Places | Auto complete API used to auto completed delivery address for any delivery order | delivery |
| Hypersoft | POS | pos |
| IKentoo | POS | pos |
| LS Central | POS | pos |
| Mapbox | Map display | web |
| Mediaworks rPOS | POS | pos |
| Melzer | POS | pos |
| Mercado Pago | Payment method | mobile, web |
| Micros RES 3700 | POS | pos |
| Mode | Collaborative data science platform | mobile |
| mParticle | Customer data platform | mobile, web |
| NCR Aloha | POS | pos |
| NovaTouch | POS | pos |
| PayMaya | E-Commerce payment processing | mobile, web |
| PayPal | Payment method | mobile, web |
| PayU | E-Commerce payment gateway | mobile, web |
| Pingdom | Monitoring of availability | internet |
| Postman | API testing and documentation | internal / dev |
| ProVconnect | Remote control of activated kiosk devices | kiosk |
| Punchh | Data Processing and Analysis | Analytics |
| Radar | Geolocation and tracking | mobile |
| Reetro | collaboration during retrospectives | internal |
| Semaphore | Release management (CI / CD) | internal |
| Sendgrid | Email sending | backend |
| Sentry | Exception logging, monitoring and notification | internal |
| SICOM | POS | pos |
| Signl4 | Alerting | internal |
| SIX/MPD | F2F payment processing | kiosk |
| SIX/Saferpay | E-Commerce payment processing | mobile, web |
| Spreedly | Payments orchestration | mobile / web |
| SureMDM | Remote control af activated staff tablets | staff tablet application |
| Swaggerhub | API documentation | internal / internet |
| Symphony 2 | POS | pos |
| TC POS | POS | pos |
| Telesign | SMS-messages for notifications | web |
| Toast | E-Commerce payment processing & POS | mobile, web, pos |
| Transbank | E-Commerce payment processing | mobile, web |
| Veracode | Security monitoring and scanning | internal / ops |
| Verifone | F2F payment processor | kiosk |
| Xenia | POS | pos |
| Zendesk | support ticket management | internal and internet |
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