Tablet Setup Guide - Samsung - Middle East/North Africa

IMPORTANT: Please inform MENU Support before configuring new tablet devices, so MENU can assign new licenses to the console! You may run into issues if you do not follow this process. 

Before you start you need to have the following:

• Confirmation of new License assigned
• Tablet Name (provided by MENU; normally found in the Rollout Plan)
• Tablet Token (provided by MENU; normally found in the Rollout Plan)

Setup Guide

1. Start the tablet
2. There is no need to configure any account (Google, Outlook etc).
3. Open an internet browser and download SureMDM NIX Agent APK from this link: https://suremdm.42gears.com/nix/nixagent.apk
4. Install and start the downloaded SureMDM NIX Agent
1. You first need to select the Setup Profile.
   Select ‘Device Admin Enrollment’
   DO NOT SELECT WORK PROFILE ENROLLMENT! 
   
   
2. Click on Get Started 
   
   
3. SureMDM requires some Admin rights to run properly.
   Please grant all permission-requests.
4. Click and allow all settings in the Nix Permission Checklist
   
   
5. Click on Done
6. Click on ‘Scan QR’ and scan this QR Code:
    
   Be sure you scan the correct QR code. We have different QR Codes and Tablet Setup Guides for different Tablet Models!
   
5. As soon as the QR-Code is scanned, you’ll need to manually set the Device Name provided by MENU.
   Important: Do not enter the Tablet Token here. You must enter the provided Tablet name!
6. SureLock and Menu App will be automatically installed on the tablet
7. Wait for it to finish
8. Start SureLock APP
9. Select ‘No, I want to use SureLock’ and hit Continue
10. ‘Setup SureLock Permissions’ will start now on the tablet
1. Go through all settings until the whole list is checked
   
   
2. Click Continue
11. You will now see this screen:
    
    Some SureLock Settings will now be applied and SureLock will be activated
12. Wait for the settings to be applied until you see this screen:
    
    
13. Menu App will start automatically or you can click on it to start it
14. Enter the Tablet Token provided in the Rollout Plan

Your tablet is now set up to receive orders. 

NOTE: If you run into any issues during the set up please check these Knowledge Base articles:

• Tablet Setup Help and Common Setup Issues
• Tablet Usage-The Golden Rules