What is it?
It's a feature available in Management Center. It is used by Administrators to force all mobile apps (iOS and Android) to update to the latest specified version. Until the update is completed, the mobile apps will not be usable.
Why is it important?
The main thing is: to make sure that the version of your mobile app(s) is as up to date as possible. Why? Because you need it to be fully compatible with everything else in MENU Ecosystem. When new features are developed for the mobile app, they only become available starting from the version that they were released on. Since Users must update their mobile apps (either automatically or manually, depending on their app store setup), not all of them will have the latest version of the app installed. This can cause issues - you want to use new features, but your app is still in its older version.
How to use it?
Pretty simple - here's the process flow. Keep in mind that only Management Center (MC) Administrators can use this feature:
- Select a brand
- Select Configurations
- Select Force Update
- Enter the app version. Then, that version and any earlier version will all be forced to update to the latest version
- Click Force Update and confirm the action
- Done! All apps at that version or lower will immediately force their users to update the app
How to remove it?
Nothing complicated here as well. You can remove the Force Update if an error has been made or if it's no longer required, simply by clicking the Delete icon and confirming the action.
Please also note: It doesn't apply to Web Apps as they are always at the latest version when we make them go-live.
Where is it available? On Mobile channels, in Management Center.
In which regions? All of them!
Which MENU version is it available for? Starting from V4.9.
Compatibility: mobile app versions V3.7 and higher.
Who can use it? You - you're our Client. Just remember that specific user to activate/deactivate it has to be Management Center Administrator.
What's the cost? None!