Challenges are a powerful way to gamify any loyalty program and boost member engagement. By incorporating gamification, businesses can inspire customer participation, leading to a 65% increase in average visits during campaigns. Even after campaigns, visits remain 20% to 30% higher than before.

How to use it?

• Configure Challenge Campaigns:
  
  All challenge campaigns should be configured within the Punchh dashboard. To know how to do it please visit the Punchh university course.
  
  
  
  

• PAR Ordering Configuration:
  The only necessary configuration on the PAR Ordering side is enabling the feature on the Management Center (MC) on Discount and loyalty platform > Feature Enablement
  
  

  

User Experience:

Mobile App:

• Available challenges: User can check the active Challenges campaigns on the Mobile app main screen and in Profile > Challenges
  
  
  • Main Screen:
    
    
  • Profile:
    
    
• Challenge List:
  
  
• Challenge information and status:
  
  
  

• Challenges push notifications: Customer will receive a push notification when a challenge is completed:
  
  

Web App:

• Available challenges: User can check the active Challenges campaigns on the Web app main screen and in Profile > Challenges
  • Main Screen:
    
  • Profile:
    
• Challenges list: