In order to guarantee reliability, smooth operations in the store and the best support, MENU certifies Kiosk hardware peripherals that can be used in production to run the MENU Kiosk app. When choosing a Kiosk, you can choose from existing certified Kiosk hardware peripherals or request a different hardware peripheral model to be certified by MENU.
With our certification process, we still offer our customers a solution to choose their own preferred Kiosk system by extending our list of certified Kiosk systems.
Certified Devices
Kiosk Models
Company |
Product Model |
Screen Size Resolution |
Printer |
Barcode Scanner |
NFC Scanner | Puck Dispenser | Kiosk Configuration Specs | STATUS |
Commercial Contacts |
Acrelec | K27 | 27” Pivot (Portrait) Full HD (1080x1920) |
SNBC BTP R180 | Zebra SE 3317WA | N/A | N/A | Processor Intel i5-6500, 8GB RAM, 128GB SSD, Win 10 x64 | LIVE | |
BigPos PosSystem | BigPos 2700 | 27″ 1080x1920 | A8 MiniPrinter | Newland NLS-EM20-80 COM Scanner | N/A | N/A | Intel Core i5 @ 2.40GHz, 8,00GB, 128GB | Zack Kim Sr. Sales manager of Global Project Dept. zack@posbank.com |
|
Elo | ESY22i5 | 22” Pivot (Portrait) Full HD (1080x1920) |
EPSON TM-T88VI | Honeywell 3320G | N/A | N/A | Processor Intel i5, 8GB, Win 10 x64 | LIVE |
Simone Warland Inside Sales Manager EMEA |
Elo | ESY22i3 | 22” Pivot (Portrait) Full HD (1080x1920) |
EPSON TM-T88VI | Honeywell 3320G | N/A | N/A | Processor Intel i3, 8GB, Win 10 x64 | LIVE |
Simone Warland Inside Sales Manager EMEA |
Evoke | EV Serve 27 | 1080x1920 | STAR TSP743IIU | Datalogic Gryphon GFS4400 2D (GFS4470 [USB]) | N/A | N/A | Processor HM MP9 | LIVE |
Kyle R. Krulac 864-313-7602 |
Pyramid | polytouch® 32 passport | 32" (82cm) Pivot (Portrait) Full HD (1080x1920) |
Nippon NII ExD NP-3511 CUSTOM VKP80III |
Honeywell N5600 | ASC ACR1252 1S CL Reader | Quuppa LD-6L | Processor Intel i5, 8GB, Win 10 x64 | LIVE |
Emanuel Glueck |
Pyramid | Polytouch® 27 Passport |
27.0" (685.65 mm) Full HD (1920 x 1080) |
Epson TM-T88V | Honeywell CM5680 OEM 2D USB WHITE | N/A | N/A | INTEL i5-6500TE Skylake 4C/4T 2,3Ghz 6MB 128GB SSD / 8GB RAM |
LIVE |
Emanuel Glueck |
SAMSUNG | KM24A |
24″ 1080x1920 |
BIXOLON BK3-3 | Samsung built-in camera | N/A | N/A |
CPU: Cortex A72 1.7GHz Quad-Core RAM: LPDDR4 1.5GHz 64bit 3GB Storage: 8GB (3.88GB Occupied by O/S, 4.12GB available) |
Noorussaad Armar |
|
Sunmi | CITAQ Q2 | 1080x1920 | Icod PT80KM | Sunmi SM-100W | N/A | N/A |
Intel Core i5 1135G7, 4C/8T, 2.4GHz Max Turbo 4.20GHz, 8 MB Smart Cache DDR4 8G/2666/SO-DIMM (16GB MAX) |
卫兴Jeff WEI jeff.wei@sunmi.com |
|
Verifone | K450 | 27” Pivot (Portrait) Full HD (1080x1920) |
EPSON TM-m30 |
Honeywell 3320G | N/A | N/A | Processor Intel i5, 4GB, Win 10 x64 | LIVE |
Brian Cicoria Director, Software Partnerships |
Payment Terminals
Manufacturer | Model | Connection | Status |
Igenico |
Desk3500 |
Ethernet / LAN |
SixMpd TIM SERVER |
Lane |
3000 |
Ethernet / LAN |
Freedompay |
Verifone |
P400 Plus |
USB |
Verifone, 3C |
Verifone |
P400 |
USB |
Adyen |
Yomani |
XR Terminal |
Ethernet / LAN |
SixMpd TIM SERVER |
Printers
Manufacturer | Model | Connection | STATUS |
CUSTOM |
VKP80III |
USB |
LIVE |
EPSON |
TM-T88VI |
USB |
LIVE |
EPSON |
TM-m30 |
USB |
LIVE |
NIPPON |
NP-3511 |
USB |
LIVE |
SNBC |
BTP-R180 |
USB |
LIVE |
SNBC |
BTP-S80 |
USB |
LIVE |
STAR |
mC-Print3 |
USB |
LIVE |
STAR |
TSP743IIU |
USB |
LIVE |
ICOD |
PT80KM |
USB |
LIVE |
EPSON |
FMC-TM810 |
Ethernet |
LIVE |
A8 Mini |
A8 MiniPrinter |
USB |
|
SAMSUNG |
BIXOLON BK3-3 |
USB |
|
Barcode Scanners
Manufacturer | Model | Connection | Device Type | STATUS |
Honeywell |
N5600 |
USB |
HID |
LIVE |
Honeywell |
3320G |
USB |
HID |
LIVE |
Zebra |
SE3317-WA |
USB |
HID |
LIVE |
Zebra |
MS4717 |
USB |
HID |
LIVE |
Datalogic |
GFS4400 [GFS4470] |
USB |
COM |
LIVE |
SUNMI |
SM-100W |
USB |
COM |
LIVE |
Newland |
NLS-EM20-80 COM |
USB |
COM |
|
Payment Processors (Gateway)
Payment Processor | Terminal | Status |
SIXMpd |
Igenico: Desk3500 Yomani: XR Terminal |
LIVE |
3C |
Verifone: P400 Plus |
LIVE |
Adyen |
Verifone: P400 |
LIVE |
NFC (hybrid payment) |
- |
LIVE |
FreedomPay |
Lane: 3000 |
LIVE |
Paystack |
SmartPeak P1000 |
Certification Process
If none of the existing certified Kiosk hardware peripherals suit your needs, you can request MENU to certify a new peripheral model for you.
Reach out to your Account Manager with the manufacturer & model information for your Kiosk hardware. MENU’s QA Team will test the specific peripheral to make sure that it can be supported in a production environment.
If the certification is successful, the kiosk and the hardware peripheral is added to the certified hardware list and you can proceed with deploying the Kiosk hardware in production. If the certification is not successful, we will provide an explanation and any possible remediation steps.
To streamline support, MENU strongly recommends not to use different peripheral sets in a given customer environment.
PLEASE NOTE: New kiosks/peripheries requests for certification apply custom development fees, and should be checked with the MENU Onboarding- / Account Management Team or your Sales Manager.
Kiosk notification types
In order for Kiosk notifications to work, the correct notification type in the Kiosk Windows Manager has to be selected.
Kiosk printer will print different template depending on the selected notification type, and order placing is slightly different:
- OND: Customer will see order number when placing the order. Print will have order number printed. In order to make order ready for pickup, simply click the corresponding button on your Tablet
- Buzzer & Locator: Customer will see a stepper informing them what's happening while they are waiting for order to be placed and while they wait for the puck. Puck will be served by the Kiosk when order is placed. Print will not have any additional information
BUZZER - to call the buzzer, click the corresponding button on your Tablet:
PUCK LOCATOR: - Table Number: Customer needs to type in table number to place the order. Print will have the table number printed
Minimum Kiosk Computer/Touchscreen Requirements
- Operating System: Windows 10 Pro
- Processor: 3GHz (minimum)
- RAM Memory: 8GB (minimum)
- Storage: 128GB (minimum)
- Display: 1080x1920 px (exactly)
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