In order to guarantee reliability, smooth operations in the store and the best support, MENU certifies Kiosk hardware peripherals that can be used in production to run the MENU Kiosk app. When choosing a Kiosk, you can choose from existing certified Kiosk hardware peripherals or request a different hardware peripheral model to be certified by MENU.
With our certification process, we still offer our customers a solution to choose their own preferred Kiosk system by extending our list of certified Kiosk systems.
Certified Kiosk Systems
Company | Product/Model | Screen Size / Resolution | Printer | Barcode Scanner | NFC scanner | Puck dispenser | Configuration specs |
Pyramid | polytouch® 32 passport | 32" (82cm) / Full HD (1920x1080) | Nippon NII ExD NP-3511 CUSTOM VKP80III |
Honeywell N5600 | ASC ACR1252 1S CL Reader | Quuppa LD-6L | Processor Intel i5, 8GB, Win 10 x64 |
Pyramid | Polytouch® 27 Passport |
27.0" (685.65 mm) Full HD (1920 x 1080) |
Epson TM-T88V | Honeywell CM5680 OEM 2D USB WHITE | N/A | N/A | INTEL i5-6500TE Skylake 4C/4T 2,3Ghz 6MB 128GB SSD / 8GB RAM |
Elo | ESY22i5 | 22” / Full HD (1920x1080) | EPSON TM-T88VI | Honeywell 3320G | N/A | N/A | Processor Intel i5, 8GB, Win 10 x64 |
Elo | ESY22i3 |
22” Pivot (Portrait) |
EPSON TM-T88VI | Honeywell 3320G | N/A | N/A | Processor Intel i3, 8GB, Win 10 x64 |
Verifone | K450 | 27” / Full HD (1920x1080) | EPSON TM-m30 MC-Print3 |
Honeywell 3320G | N/A | N/A | Processor Intel i5, 4GB, Win 10 x64 |
Acrelec | K27 | 27” / Full HD (1920x1080) | SNBC BTP R180 | Zebra SE 3317WA | N/A | N/A |
Processor Intel i5-6500, 8GB RAM, 128GB SSD, Win 10 x64 |
Evoke | EV Serve 27 | 1080x1920 | STAR TSP743IIU | Datalogic Gryphon GFS4400 2D (GFS4470 [USB]) | N/A | N/A | Processor HM MP9 |
Sunmi | CITAQ Q2 | 1080x1920 | Icod PT80KM | Sunmi SM-100W | N/A | N/A |
Intel Core i5 1135G7, 4C/8T, 2.4GHz Max Turbo 4.20GHz, 8 MB Smart Cache DDR4 8G/2666/SO-DIMM (16GB MAX) |
Certified Hardware Peripheral Models
Payment Providers and Terminals
Provider Name | Status | Countries | Methods | Terminals | Connection |
Alipay | INITIAL | ca 10 | CC, APM | ||
Hasar/Prisma | PLANNED | Argentina | CC | ||
Hasar/Transbank | PLANNED | Chile | CC | ||
Payjet/Computop | PLANNED | Europe: Payjet | CC, APM | CCV Pad | LAN |
International: Computop | |||||
3C | AVAILABLE | CC | Verifone P400 Plus | USB | |
Adyen | AVAILABLE | global, A, CH | CC | Verifone P400Plus | W/LAN |
BAC Credomatic | IMPLEMENTING | NIC, HON | CC | Ingenico LANE 3000 | USB |
FreedomPay | AVAILABLE | US | CC | Ingenico Lane/3000 | USB |
Ingenico Lane/5000 | |||||
Ingenico Lane/7000 | |||||
Ingenico Lane/8000 | |||||
Geidea | PLANNED | KSA (Saudi Arabia) | CC, MADA | ||
Paystack | AVAILABLE | NIG | CC, USSD | SmartPeak P1000 | WLAN |
SIX/MPD | AVAILABLE | D, CH, F, A, NIG | CC | Ingenico Desk 3500 | LAN |
Ingenico Desk 3500 COMPACT | |||||
Ingenico Lane 5000 PINPAD | |||||
Yomani XR | |||||
Yomani Touch XR | |||||
Davinci PINPAD | |||||
Verifone Engage PINPAD P400 | |||||
Yoximo PINPAD | |||||
Verifone | AVAILABLE | MX | CC | Verifone P400 Plus | LAN, USB |
Payment providers may support additional terminals, for more information reach out to your Account Manager.
Printers
Manufacturer |
Model |
Connection |
Nippon |
NII ExD NP-3511 |
USB |
Custom |
VKP80III |
USB |
Epson |
TM-T88V TM-T88VI TM-M30 |
USB |
Star Micronics |
MCP31 MC-Print3 |
USB |
SNBC |
BTP R180 |
USB |
Icod | PT80KM | Ethernet |
Barcode Scanner
Manufacturer |
Model |
Connection |
HoneyWell |
N5600 |
USB |
HoneyWell |
3320G |
USB |
Zebra |
SE 3317WA |
USB |
Zebra |
MS 4717 |
USB |
Datalogic |
GFS4400 |
USB |
SUNMI |
SM-100W |
USB |
NFC Reader
Manufacturer |
Model |
Connection |
Advanced Card Systems Ltd. |
ACR1252U |
USB |
Puck Dispenser
Manufacturer |
Model |
Connection |
Quuppa |
LD-6L |
LAN |
Certification Process
If none of the existing certified Kiosk hardware peripherals suit your needs, you can request MENU to certify a new peripheral model for you.
Reach out to your Account Manager with the manufacturer & model information for your Kiosk hardware. MENU’s QA Team will test the specific peripheral to make sure that it can be supported in a production environment.
If the certification is successful, the kiosk and the hardware peripheral is added to the certified hardware list and you can proceed with deploying the Kiosk hardware in production. If the certification is not successful, we will provide an explanation and any possible remediation steps.
To streamline support, MENU strongly recommends not to use different peripheral sets in a given customer environment.
PLEASE NOTE: New kiosks/peripheries requests for certification apply custom development fees, and should be checked with the MENU Onboarding- / Account Management Team or your Sales Manager.
Kiosk notification types
In order for Kiosk notifications to work, the correct notification type in the Kiosk Windows Manager has to be selected.
Kiosk printer will print different template depending on the selected notification type, and order placing is slightly different:
- OND: Customer will see order number when placing the order. Print will have order number printed. In order to make order ready for pickup, simply click the corresponding button on your Tablet
- Buzzer & Locator: Customer will see a stepper informing them what's happening while they are waiting for order to be placed and while they wait for the puck. Puck will be served by the Kiosk when order is placed. Print will not have any additional information
BUZZER - to call the buzzer, click the corresponding button on your Tablet:
PUCK LOCATOR: - Table Number: Customer needs to type in table number to place the order. Print will have the table number printed
Minimum Kiosk Computer/Touchscreen Requirements
- Operating System: Windows 10 Pro
- Processor: 3GHz (minimum)
- RAM Memory: 8GB (minimum)
- Storage: 128GB (minimum)
- Display: 1080x1920 px (exactly)
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