At MENU, we always look for the ways to make your digital experience better. At the same time, it's important that you have a backoffice that is a market leading solution. And also - one that makes your Customer's journey easy to navigate and pleasant - just like a modern, slick e-commerce channel should be.
What's the aim?
Our Management Center elevates the overall usability. It also encourages and enables self-service in terms of setup, configuration and analysis of the e-commerce business of your Brand, doing all of this through a simple user interface.
How will this happen?
Initially, the Management Center has been used to manage Loyalty, Discounting and Referral features. The recently introduced Dispatch 2.0 and with Brand Menu Management (BMM) are coming soon to the Management Center as well.
As other product teams begin to transition features to this new interface, the original CMS will eventually be decommissioned and the Management Center will be your one-stop-shop for your Brand, Store Groups, and Stores management.
How does Unified Navigation help?
With the Introduction of Unified Login and now Unified Navigation, we will ensure that no matter at which phase of the migration we are in, you will always be in the right application to do the tasks you need to without delay.
How does it work?
Unified Navigation works in two main ways:
- the Unified Navigation ensures that each product and feature can be found from the Management Center
- if the product or feature is yet to be fully migrated, the User can select the product page from the MC and will be taken to the correct place in the CMS
- The Management Center also allows us to link both of our applications (CMS & MC) together via the Application Tray, allowing you to seamlessly move between the CMS and MC whilst never leaving the MENU Ecosystem
- Unified Navigation is still governed by the roles and permission of a User
Please note: The User creation should be done in MC and then it's reflected CMS. If it goes the other way around, then the profile created in CMS will not be reflected in the MC.
Who can use this feature?
As mentioned above, using this feature depends on the role and set of permissions a particular User has been given. These are the roles that will have the access (which will vary depending on the role):
All Roles for MC:
Please take a look at the examples below - there are differences in terms of access for Brand and Store Manager (this is on a Brand level):
- Brand Manager
- Area Manager
- Store Manager
Please note: If a feature has not been migrated, you will be notified by the page that will contain a redirect link to take you to the correct location within the CMS:
All Roles in CMS:
- Chain Manager
- Company Manager
- Local Manager