Context

If you run out of Item or if it is no longer available, you can disable it through the MC. Disabled Items can also be re-enabled through the MC. Item availability is always controlled per Store, even if the Store belongs to Store Group.

NOTE: If you have a POS integration and enable/disable Item in the POS, it will automatically be enabled/disabled in MENU within 30 minutes.

To disable an Item:

• Click Store List at the top navigation bar
• Select the Store in which you want to disable the Item

• Click Overview from the Menu on the side navigation bar
• Select Item's Subcategory
• Select Item

• Click on the 3 dots and select your option
  • Disable temporarily: you can disable it for 1 hour, 4 hours or till the end of the day
    
    
  • Disable
  • Hide
• Click Save to confirm the changes

NOTE: On Mobile & Web Apps, disabled Items will be marked as NOT AVAILABLE.

Disabled Item in Mobile application:

Temporarily disabled Item in Mobile application

To enable an Item:

• Click on Store List at the top navigation bar
• Select the Store in which you want to disable the Item
• Click Overview from the Menu on the sidebar
• Select Item's Subcategory
• Select Item
• Click on the 3 dots and select Enable

• Click Save to confirm the selection

Please note: Categories and Subcategories that are empty (don’t have items or combo clusters) in Brand Menu will be shown in Store Menu. Same goes for Modifier Groups.
Don't worry - neither Visibility nor Disable flags will affect Store Menu.