October Release (Early Month)- v4.67

Customer Initiated Cancels

We’re reintroducing customer initiated cancels, also known as Order Regret. Users can now cancel their orders within a defined regret buffer, depending on order status, for a more flexible and user-friendly experience.

Want to learn more? Click here and here

Checkout Enhancements

With the recent updates to the Cart and Store Finder 2.0, the checkout flow has also been refreshed to align with the new UX.

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Drive-Thru Opening Hours

Brands can now configure specific opening hours and special dates for the Drive-Thru order type, providing more flexibility and operational control.

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Favorites & Past Orders Home Screen Update

We’ve streamlined the home screen by merging the previously separate Favorites and Past Orders sections into a single dynamic UI element. This update reduces scrolling and frees up more home screen space, making it easier for users to access their go-to items.

Item Disclaimers

Brands can now add links to external resources such as calorie details, cross-contamination risks, and nutritional content.
(Note: external links are not available on Kiosk)

Want to learn more? Click here

Offers & Rewards Carousel at the Top of the Menu

We’re introducing a new carousel at the top of the menu page to showcase offers and rewards. Making redemption simpler and more engaging.

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Order Desk Menus

We’re introducing a new menu application type that supports order desk–specific menus. With this enhancement, brands can now offer any menu item directly through the order desk.

Order Throttling Enhancements

We’ve expanded order throttling to give brands more flexibility and control:

• Kiosk & Catering Orders: Brands can now exclude Kiosk and Catering orders from throttling.
  Want to learn more? Click here

• Preparation Time Strategy – Added Product Based Strategies for Brand and Store Level: Pickup times now update dynamically based on product and category preparation times, providing more accurate estimates for customers.
  Want to learn more? Click here

Product Comments Toggle on v2

The “Allow Item Comments” toggle is back! When enabled, a text box appears so users can leave notes for store staff. This feature is also required to process user notes from LINK marketplace orders.

What has been improved?

Additional Filters in Order Statistics

We’re introducing new filters in order statistics dashboard for marketplace and custom time periods.

Customization Center – Product Group Display Flag

Brands can now decide whether product groups are expanded or collapsed by default, based on Customization Center configuration.

Stay tuned for more updates as we continue to enhance our products and services!