What's new?
- Limited Time Products
- Favorite Items
- Pre-Ordering
- Order Throttling V2 - Order Count Strategy
- Order Make Time Insights Dashboard
- Tablet V2 – Order Management for NMG
- Partial Refunds (NMG)
- Separate PAR POS Destination IDs for Kiosk (V1)
What has been improved?
What's new?
Limited Time Products
Brands can now define availability windows for products, allowing for easy rollout of seasonal or promotional items.
What’s New:
- Set specific start and end dates to control when a product is available for ordering and pickup.
- Products are automatically hidden from all ordering channels once the end date passes.
- Built-in validations help prevent setup errors (e.g., start date must be in the future).
- Easily configure and manage availability windows directly in the Management Center.
Want to learn more? Click here
Favorite Items
Users can now mark products and configurations as favorites for easy reordering.
Main Capabilities:
- Registered users can save and manage favorite items.
- Saved favorites are accessible from the home screen or account page.
- Guest users are prompted to sign up to use the feature.
Want to learn more? Click here
Pre-Ordering
Brands can now configure pre-ordering availability, enabling orders to be placed in advance for specific products.
What Brands Can Do:
- Set an order window: Define when customers can add the item to their cart
- Set a fulfillment window: Specify when the item is available for pickup or delivery
- Display smart in-app messaging, such as “Preorder for pickup starting June 15”
- Support date-based logic that adapts to future availability without manual intervention
Want to learn more? Click here
Order Throttling V2 - Order Count Strategy
We’re expanding our kitchen capacity management tools with the new Order Count Strategy. This throttling approach allows brands to limit the number of orders accepted per time slot, ensuring smoother operations during high-demand periods.
What’s New:
- Define a maximum number of orders per 15-minute window.
- Customize limits for rush hours, holidays, and other key times.
- Kiosk orders remain exempt from throttling but are still factored into capacity calculations.
- Track availability in real time with the enhanced Slot Occupancy Dashboard.
Want to learn more? Click here
Order Make Time Insights Dashboard
Launching a new dashboard that provides data and insights on how dynamic preparation time is used across stores and brands.
Want to learn more? Click here
Tablet V2 – Order Management for NMG
Brands using NMG can now manage kitchen orders directly via the in-store tablet, improving operational flexibility.
Want to learn more? Click here
Partial Refunds (NMG)
We’ve expanded our Menu v2 refund capabilities with partial refunds support across all order types, including those involving loyalty rewards or redemptions.
Want to learn more? Click here
Separate PAR POS Destination IDs for Kiosk (V1)
Introducing a granular configuration allowing kiosk orders to be routed to a separate POS destination ID, distinct from other 1P channels.
What has been improved?
POS API V2
Releasing a new version of our external POS API, enabling POS partners to integrate directly with our V2 platform for more robust and scalable support.
Marketplace Store Availability Toggle
Brands can now manage store availability on marketplaces (e.g., DoorDash, Uber Eats) directly from the Link connectivity dashboard.
SkipTheDishes Multi-Store Support
Added support for multiple delivery options through SkipTheDishes, including robo-delivery and future ghost kitchen operations.
Enhanced Web App Logo URL Behavior
We’ve improved the homepage logo functionality:
- If a URL is configured, clicking the logo on the homepage will now open the specified marketing site in a new browser tab.
- If no URL is configured, the logo will no longer perform any action, ensuring a clean and predictable user experience.
Removed Marketing Site from App Drawer
Cleaned up UI by removing the marketing website link from the app drawer.
Stay tuned for more updates as we continue to enhance our products and services!
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