What's new?
Allergen Filtering in Customer Profile
Users can now save allergens and preferred food types to their profile, automatically highlighting incompatible menu items for a safer, more personalized ordering experience.
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Catering Deposits
We're introducing an additional payment flow to support deposits for catering orders.
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Catering Cancellation & Refund Policies
Brands can now configure free cancellation windows and penalty periods, with or without deposits, giving customers flexibility while protecting store operations.
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Free Delivery & Free Delivery with Segment
- Free Delivery: Brands can now offer free delivery when a minimum order threshold is met.
- Free Delivery with Segment: Brands can now extend free delivery promotions to specific Punchh customer segments, enabling more targeted offers.
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Secret Menus
Brands can now create exclusive or hidden menu items only accessible to selected guests through online ordering channels.
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Pay by SMS or by Link
We’ve streamlined the order desk payment process by allowing users to complete payments through SMS or by notification links.
Punchh Redemptions 2.0
We’re enhancing the ordering experience with Punchh Redemptions 2.0, introducing support for multiple discounts, flexible reward structures, and smoother redemption flows.
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Stay tuned for more updates as we continue to enhance our products and services!
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