How to change Opening Hours? – PAR Ordering Knowledge Base

Context

Your Store's Opening Hours are visible to Customers in the Store Finder and control when Customers can place Orders.

Opening Hours vs Special Dates

Your regular Opening Hours are set for days of the week. For irregular Opening Hours (for example holidays, special events or other occasions) you can set Special Dates to override your regular Opening Hours.

Here's where to find them:

Click Store List at the top navigation bar
Select a particular Store
Click Configurations from the sidebar
Select Opening Hours and Special Dates

Opening Hours

Adding Opening Hours

On these days: the day picker allows you to select the day(s) when your Store is open. Each day is independent and as such can be toggled on or off, regardless of any other day selection
Opening time: opening time for your Opening Hours
Closing time: closing time for your Opening Hours

Click Add to add new Opening Hours
- You can add multiple Opening Hours for your Store
- Click add Opening Hours to add more days

Removing Opening Hours

Click on the bin icon next to the Opening Hours that you want to remove:

Stores open 24/7:

Please note that for the Stores that are open 24/7 you'll need to setup the Opening Hours from 12 AM to 12 AM:

Screenshot 2024-01-25 at 15.24.26.png

Special Dates

Adding Special Dates

On these days: specific date or date range for the Special Date
We are: Open / Closed: indicates if your Store is open or closed for the date or date range. If the Special Date is set to Open, your Store will be open for the time specified in Opening time and Closing time. If the Special Date is set to Closed, your Store will be closed for the day(s)
Opening time (if Open): Opening time for the Special Date
Closing time (if Open): Closing time for the Special Date

Please note: we recommend that you add your Special Dates for the entire year in the beginning of the year.

Removing Special Dates

Click bin icon next to the Special Date you want to remove:

Case study - Opening Hours Special Date: closing a Store that operates past midnight

Let's imagine: you have a Store that you want to close for one day. That Store normally operates past midnight.

For example: let's say your normal Opening Hours are 04:00 PM to 02:30 AM and the next day, the Store should be closed - so you setup your Opening Hours Special Date to indicate that you are out of business at this time.

In such case, you have to also adjust the the next day (after the 'closed' day) by introducing Opening Hours Special Date. Otherwise, the Store will be available as open too early, because technically, the system recognizes 00:00 as the start of the next day - this means your Store, instead of being fully closed, will pop as open from 00:00-02:30 AM.