Windows Setup For Kiosk

This article shows the step-by-step instructions on how to go through the Windows setup for your Kiosk in order to get it ready for the MENU software installation and further support.

Preparing your Kiosk for the MENU software installation

1. Log in to your Administrator User and change the Hostname of your Kiosk:
   • Open Windows Settings and click on About
   • Select Rename this PC
   • Enter the provided Kiosk Hostname
     
     
     
     
2. Download and install TeamViewer Host using this link: https://898.tv/menutech - then:
   • Configure a Computer Name and a permanent Password
     
     
     
     
   • Select the option I don't want to create a TeamViewer account now
     
     
     
     
   • Your new TeamViewer ID will be shown
     
     
     
     
3. Open a new request with our Support by using the Kiosk Installation Request Form
   
   • Provide the TeamViewer ID and configured Password for each Kiosk Hostname
   • Provide a date by which the Kiosk installation needs to be finished and submit the request here: https://support.menu.app/hc/en-us/requests/new
4. The MENU Support Team will connect to the Kiosk and finish the installation

What will MENU do when my part is done?

MENU will run a script, which includes the installation of Chrome browser and the configuration of specific registry settings as well as two new Users:

WS-Kiosk User:

This User has Administrator privileges and is used for the Kiosk installation and the MENU Kiosk Windows Service to always run with administrator privileges.

APP-Kiosk User:

This User has a default password that should not be changed (the password is: Menu2021). The User is restricted and has its Windows Desktop removed. Only our MENU Kiosk APP is running on this user. This means this User has no other privileges and essentially can't do anything else. If the Kiosk restarts within this User, Windows will automatically login to this User again using the auto-logon feature. 

The MENU Support will also install an agent to monitor the health of the Kiosk and to be able to remotely support this Kiosk. 

After the installation of this monitoring agent, we will install our MENU Software with all needed services for it to run.