How to add Discount Conditions?

Discount Conditions are used by restaurant Brands to define what needs to be fulfilled for a Discount to apply (under which circumstances the Discount will be applied). In that way, Brands can target the Customers in a better way with better defined offers.

Discount Conditions are available for all Discount Types: Coupons, Promotions and Loyalty Rewards. Also, they can be combined to create more complex requirements (e.g. Free dessert for Delivery Orders above 20€).

For more information on Discount Conditions, check out What are Discount Conditions?

NOTE: You can add Discount Condition for the already made Coupon/Promotion/Reward (edit mode), or for the one you are currently making (add mode).

To add Discount Conditions:

• Select your Brand
• Select Discounts or Promotions tab depending on where you would like to set the Condition
• Click ADD DISCOUNT or select the existing one
• Go to Discount Conditions section
• Click ADD CONDITION

• Add Discount Condition modal appears
• Select from the dropdown to which Discounts this Discount Condition you would like it to apply to:
  • Specific Stores
  • Spend certain amount
  • Certain Order Types

If Specific Stores is selected:

• Select Chains/Stores to which this Discount Condition will be applied

Discount is now available in Specific Stores (Venues).

If Spend a certain amount is selected:

• Set Amount field appears
• Enter amount in the Set Amount field 

Discount is available in the Order reaches the amount entered in the Set Amount field.

If Certain Order Types is selected:

• Select Order Type: Dine-in (FS), Bill Settling, Pick & Pay, Dine-in (QS), Takeout, Delivery, Curbside Pickup, Foodspot
  • You can select as many Order Types as you like
• Click SUBMIT

Discount is now available only for the Order Types that you selected.

If Order Count is selected:

The Order count Discount Condition allows brands to restrict Discounts to only be available for users that have a certain order count.

Currently, only order count = 0 is available. In the future, order count conditions can be defined as >, <, =, or between a certain value.

For users that do not and will never meet an order count condition (e.g. user has placed 5 orders and the condition is for order count = 0), Discounts are hidden.

For users that do not currently meet the order count condition but can in the future (e.g. user has placed 0 orders and the condition is for order count > 0), Discounts are displayed as locked.

Examples:

“30% off your first order”
"Free Softdrink on your 5th order"

NOTE: If all types of Discount Conditions have been added, the ADD CONDITION button in the Discount Condition section will no longer be available.

NOTE: You can add one rule per Discount Condition type (e.g. Only one rule for Specific Stores; the number of selected Stores can be changed).