CMS - User Roles and Access Permissions – MENU

This article shows the breakdown of roles and accesses that can be created and/or granted within the CMS.

Roles explanation

Before we move to more details, it's important to explain roles names, their definitions, and what they can and cannot do on a more general level:

Access Type	Definition	Possible Actions	Accesses
Administrator	Can see everything including the Tab: Exclusive to Administrators	Administrators can create new Administrators and all other Access types	All Levels
Brand Manager	In CMS this role is actually called Chain Manager with a Brand assigned	Only Admins can create Brand Managers	Either only Brand Level or Brand, Chain and Venue Level
Chain Manager	A Chain Manager with Chain Assigned	Only Admins can create Chain Managers	Chain and Venue Level
Company Manager	Can access Company and Venue Level	The first Company Manager from a Company needs to be created by an Admin. After that, the Company Manager can add new Company Managers and Local Managers	Company and Venue Level
Local Manager	Can Access Venue Level	Company Managers can create Local Managers	Venue Level

Administrators

Let's sum up the highest level of access now:

User Management	Brand Manager creation Chain Manager creation Administrator creation
Countries	Adding Countries to the CMS
Currencies	Adding Currencies to the CMS
Applications	Creating Applications for different Channels
Configurations	POS and Kiosk Windows Service Updater
External Channels	External Channels creation

Brand Level

Here's what Brand Managers can see (Brand settings tab for Brand Managers):

Basic Information
Settings
Assigned Chains and Venues
Dispatch Integration
Feedback Integration
Authentication
Sender Authentication
Locations
Demographic Data

Screenshot_2022-04-29_at_16.08.22.png

Chain Level

Chain Managers will be able to see and change the following within the assigned Chain:

Chain (including Menu, Combos, Modifiers, Translation, POS Integrations)
Basic Information
Settings
Integration Settings
Tax Rates
Price Group

Please note: Integration Settings will not be visible to Chain Managers

Venue Level

Venue will show the following to all Chain, Company and Store Managers:
Please note: orange with X means YES, burgundy red means NO

Element	Admins Only	Everyone
Venue: Basic Information Belongs to Company	X
Settings: Show in Store Finder	X
Integration Settings	X
Dispatch Integration	X
Opening Hours	X	X
Tax Rates	X	X
Report Recipients	X	X
Monitoring	X	X
Payment Methods	X
Order Types	X	X
External Channels	X	X

Element	Admins Only	Everyone
Statistics	X	X
Menu	X	X
Combos	X	X
Modifiers	X	X
Translation	X	X
POS Integration	X	X
Printer Assignment	X	X
Printer List	X
Add (and edit) Printer	X
Tablets	X	X
Displays	X	X
Areas	X	X

Company Level

Only Company Managers can view and edit their Company's information.

Reminder: The first Company Manager from a Company needs to be created by an Admin. After that, the Company Manager can add new Company Managers and also Local Managers.