Custom Fees - Brand level

To be able to use custom fees, follow the set up guide for your POS from the below articles.

How to set up custom fees with PAR POS
How to set up custom fees with Toast

Custom fees can only be applied to orders using Menu v2.

Creating a Fee

Steps:

Navigate to:
Brand Level Configuration > Taxes and Fees > Fee Tab

Click the Add button to open the Fee Configuration modal.

Fill in required fields:

• Fee Name
• Ordering Channels
• Order Types
• Fee Type (Percentage or Flat)
• Fee Amount

Validation:

• Errors are shown for missing fields.
• If the fee fails to save, a generic error message appears.

Success:

• Modal closes.
• Fee appears in the table.
• A success notification is shown.
• Fee is distributed to all stores under the brand.

Notes:

• No restrictions on duplicate Fee Names, Order Types, or Channels.
• Multiple fees can exist for the same conditions.

Editing a Fee

Steps:

Click an existing fee in the table to open the edit modal.

Editable Fields:

• Fee Name
• Ordering Channels
• Order Types
• Fee Amount

Non-editable: Fee Type (locked after creation)

Propagation of a Fee

• Distribute updated fee to All Stores or Specific Stores.
• If not propagated, changes apply only to new stores.

Deleting a Fee

Steps:

Click the trash icon next to the fee.

Confirm deletion in the dialog.

Result:

• Fee is removed from the table and all stores.

Managing Fees for Stores (Brand Level)

Steps:

Click the Manage for Store button.

In the modal:

• Left panel: List of all fees.
• Right panel: Store list split into Activated and Deactivated.

Actions:

• Select stores individually or in bulk.
• Activate or Deactivate fees.
• Toast confirms the action.