Intro to BMM (Brand Menu Management)

Context

At MENU, we always aim to simplify - you should be able to run your business as smoothly and easily as possible. That is why we embarked on the journey to migrate key management elements (menu management) from CMS to MC (Management Center).

This article explains what BMM is, how it works, and what has changed.

Take a look at the video we've embedded here - it's a great visual overview, offering a concise and essential explanation on some of the key BMM migration parts: 

So... what is BMM, actually?

BMM is the MENU Ecosystem element that offers a unified menu management across all Stores in order to optimize the way you setup your business and achieve consistency across different Stores, franchisees, POSs, and External Channels on a Brand level - the Brand is the central place for managing the products that are available for all Stores belonging to the Brand.

Why this change?

Because it's way easier to manage a business - whether big, medium or small - using BMM. It's like a single point of contact for everything you'd like to setup for your premises, regardless if you're managing one, or thirty :)

What's changing?

Menu management is moved from CMS to Management Center

Managing your menu is improved with new UI, intuitive actions, and refreshed features to help you create and manage your menu across the Brand and in all your Stores.

Small vs. big businesses

• Large Customers with multiple chains are migrated to have one single menu that is used for all Stores. Don’t worry, all products from your different Chains will still exist in a Brand menu
• Single chain Customers: your menu will be migrated to the Brand level as well. Instead of managing your menu on a Chain level, you’ll be able to access and manage the menu in your Brand. The same menu will be available in all your Stores and based on your needs you can adjust the product visibility depending on your preferences

Venues are now called Stores

In order to create groups in which you can include multiple Venues of yours because they have something in common, we've created Store Groups. Hence, Venues are now called Stores.

Replacing Chains with Store Groups

In order to give flexibility to different Brand needs, Stores can be managed through Store Groups that have different purposes (either focusing on the same POS used, or the type of restaurant, etc.). We’re introducing:

• Menu Management Store Group Purpose for Menu Visibility
• Price Propagations and Integrations Store Group Purpose for:
  - POSs
  - Printers
  - Plain Integrations

Please note: If you want to learn more - here's the article about Store Groups.

Roles and Accesses summary

Menu Permission Group

• Brand Menu: access to Brand Menu and all products and configurations related to it

• Store Menu: access to Store Menu and all products and configurations related to it

Access levels

• No Access: this person can’t see the menu

• View Access: this person can see the menu, however can’t edit, change nor save anything

• Edit Access: this person can see the menu, add, change or delete products in the menu, and manage configurations related to the menu

Default Roles

• Brand Manager by default has Edit Access to both Brand menu and Store menu

• Area Manager by default has View Access to Brand menu and Edit Access to Store menu
  Please note: Area Managers can access only the stores they were assigned to

• Store Manager by default has No Access to the Brand menu and Edit Access to Store menu
  Please note: Store Managers can access only the stores they were assigned to