Setting Up Custom Fees - Toast POS

PAR Ordering custom fees are transmitted to Toast POS as service charges. You can choose to consolidate all fees into a single surcharge or create multiple surcharges to track them individually.

Configuration Steps

• Log in to the Management Center (MC) with your Brand Manager credentials.

• Navigate to the 'Taxes and fees' page under 'Configurations' in the MC.

• Click on the 'Fees' tab.

• Click on the 'Add fee' button to create a custom fee at the Brand Level. Doing this will automatically generate a matching configuration field for each venue.
  

• Log into your Toast POS back-office.

• Create one or more service charges to match your PAR Ordering custom fees.
  For guidance, refer to Toast’s documentation: Toast Central – Creating Surcharges

• Configure the Toast Service Charge properties:

  • Name: Any (ideally descriptive of the fee)

  • Charge Type: Open Amount

  • Assign to check owner: No

  • Taxed: Yes or No (depending on whether the fee should be taxed)

  • Delivery / Takeout / Dine-in: No

• Use the GUID of each Toast service charge when configuring the CMS integration fields in PAR Ordering.
                  Taxed service charge configuration                                Untaxed service charge configuration

When to use Multiple Item IDs

To streamline setup, you can assign the same Toast POS service charge to multiple custom fee configuration fields. However, there are cases where creating separate ones is recommended:

• When specific tax rules need to be applied to individual fees.
• For reporting purposes, such as filtering revenue by specific fee types.