User Role | Chain | Chain Venue |
Brand Manager | ❌ | ✅ |
Chain Manager | ❌ | ❌ |
Company Manager | ❌ | ❌ |
Local Manager | ❌ | ❌ |
As a Brand/Chain Manager, you have an overview of your Customers Feedback in the CMS.
To see Feedback:
- Select the Brand
- Click Feedback at the top navigation bar
- Feedback page appears
- Select User Feedback tab
- Timeframe: Filter Customer feedback for Orders according to the time frame set in the Filter settings
- Venue: Filter Customer feedback for Orders according to the Venues of placed Orders
- Channel: Channel via which the Order was placed an then feedback provided
- Feedback Type: Order/General Feedback
- Click APPLY to get the list of Customer feedback according to the filters set
Comments
0 comments
Please sign in to leave a comment.