How to set up Order Feedback Frequency?

In the CMS, on a Brand level, you can configure the percentage of Orders after which the Customers are asked for a Feedback. That percentage is applied per restaurant Venue (e.g. If the percentage is set to 10% on a Brand level, that means that a request for Feedback will be sent after every tenth Order made in one restaurant).

NOTE: If Feedback function is enabled, every Customer is asked for a Feedback after their first Order.

To set Order Feedback Frequency:

• Select Brand

• Click Feedback at the top navigation bar

• Feedback page appears 
• Click Settings tab

• In Order Feedback Frequency field, select percentage from a drop-down menu (5% - 100%)

• Click SUBMIT to complete the action

You've successfully set Order Feedback Frequency.