How to set up Order Feedback Buffer?

In the CMS, on a Brand level, you can configure how many minutes after the Order was marked as Ready, Customer is asked for a Feedback. In case of Delivery Orders, this specifies how long after the estimated Delivery Time, Customer is asked for a Feedback.

NOTE: If Feedback function is enabled, every Customer is asked for a Feedback after their first Order.

To set Order Feedback Buffer:

• Select Brand

• Click Feedback at the top navigation bar

• Click Settings tab

• In Order Feedback Buffer field, enter the number that represents the number of minutes after the Order was marked as Ready, that Customer is asked for a Feedback

• Click SUBMIT to complete the action

You've successfully set Order Feedback Buffer.